ORDER POWER! Customer Service enables you to focus on:
- Responding to calls quickly
- Personalizing interactions with customers, and
- Answering customer inquiries accurately.
To enhance your Customer Service, shipped orders are kept online for as long as needed. Your Customer Service Representatives have immediate access to all the information that any customer is likely to request.
Customer Service provides Return Authorizations, Call Tags, and Online Notes to chronologically document the history of an order or customer.
ORDER POWER! can create Customer Service correspondence that you can mail, email or fax automatically.